OnlyHugs is a web social network designed to help people build meaningful connections in a safe and welcoming environment. Our mission is to make finding genuine company simple, accessible, and enjoyable.

Anyone aged 18 or older can join OnlyHugs. We welcome people from diverse backgrounds who are looking for genuine connections.

Simply go to our web app, sign up using your email address or phone number, and complete your profile. Adding clear photos and thoughtful answers increases your chances of meaningful matches.

To recover your account or log in from another device, simply enter the email address you used during registration.

To log out, go to Settings, select "My Account," and tap "Log Out."

Yes. We use modern security measures and data protection practices to safeguard your personal information. Your privacy is a priority.

Yes. You can update your photos, bio, interests, and preferences at any time from your profile settings.

Yes. You can permanently delete your account from your account settings. Once deleted, your profile and data will be removed according to our privacy policy.

Feed is your go-to space for sharing and discovering. Here you can publish posts and photos, browse through content from other users, create Plans to meet new people, join Plans created by others, or simply share your thoughts with the community.

To report a user, visit their profile and click the three dots (⋮) at the top of the page. From there, you can choose to either block or report the user. To report a post, click the three dots on the post itself and select "Report."

Your posts are visible to all registered users.

Explore is a space you can create or look for different events and meet-ups. Plus, you can try your luck and sign up for a meetup with a celebrity!

Onlyhugs offers free chat with other local users wherever you go! Just click the Chat icon, select the user and send a text, voicemail, emoji or picture. However, only users who have indicated a mutual interest in one another are allowed to chat. If you don’t have any matches yet, it's only a matter of time.

Yes, there are 2 ways to mute your chat notifications: 1. Swipe left on the chat you want to mute and click the Mute icon; or 2. Tap the three dots in the Chat and select the Mute function. The notifications won’t disturb you anymore!

To remove a chat permanently you can either: 1. Swipe left on the chat you want to delete and tap the Delete icon; or 2. Click the three dots in the Chat and select “Delete chat” - a pop up will ask if you’re sure, and if yes, the chat will be deleted. Chat deletion won’t delete a match, it just deletes all messages between you and the person with a mutual hug.

Once a plan like a Friendship activity or Trip is created, and the owner approves your request, you can see the group chat. Tap the event or plan you want to join and tap the Chat icon. It works exactly like the chat between you and your match. You can send a text, voicemail, emoji or picture.

Don’t panic just yet — we know they’re frustrating, but problems with chat never last long. In the meantime, there are some troubleshooting steps you can try to solve things on your own: • First, make sure you have a strong internet connection. Try switching between Wifi and mobile data to gauge whether or not there's a problem with your connection. • Delete and reinstall the app. Not only will this put you on the latest version of Onlyhugs, it’ll also refresh your app experience, which should get things running smoothly again! • Once you're back in the app, try resending your message. • If the problem persists, we want to know! Get in touch and describe your issue in as much detail as possible, so we can look into things.

Your privacy always comes first, with all your data and chats protected by top-level encryption. Safety sits above everything else, too, which is why we block anonymous and suspicious links before they ever reach you. Spam and scammers should never get in the way of great conversations and genuine connections. And there are no surprises, because our AI detects and blocks inappropriate photos before you ever see them.

You can block or report the user by clicking their profile photo at the top of the chat, then tapping the three dots in the right-hand corner and choosing the required option.

First, go to your profile and tap “Edit Profile.” Then tap the edit icon on your profile picture, choose a suitable photo, and tap the “Save” icon located above the edit icon. Please use only photos that show your real face, and do not upload inappropriate or explicit photos. We respect our users and want our space to remain comfortable and safe for everyone.

Your photo may have been rejected if your face is not visible, if it contains intimate or explicit content, or if it includes a QR code. Please try uploading a different photo and make sure to follow our community guidelines!

Of course! To do this, go to Settings in the top-right corner → Profile & Privacy, and choose who can see your profile.

No worries! Please report the profile and contact our support team. We’ll look into it as soon as possible and take the necessary action against the offender.

Your profile may have been blocked due to a violation of our community guidelines, suspicious activity, or reports from other users. If you believe your profile was blocked by mistake, please contact our support team — we’ll review the situation and help you understand what happened.

Open the profile of the user you want to report and tap the three dots in the top-right corner.

Open Settings → Profile & Privacy → Delete Account. Please make sure you really want to delete your account, as your data cannot be recovered after deletion. If you have any problems or questions, our support team is always ready to help.

After you delete your profile, all photos associated with your account will be permanently deleted from our systems and will no longer be recoverable.

Premium subscription gives you access to exclusive features. Choose the plan that fits your goal! You can purchase: Premium, VIP, VIP - Female, Top Profile, Top Story, Hourly Premium, Spotlight.

Boost is a feature that instantly increases your profile’s visibility and makes it more noticeable to other users: Top Profile — your profile appears in the “Discovery” section and gets increased visibility for the time you choose, up to 24 hours. Top Story — your story becomes the first one in the feed and can be seen by all users nearby.

With the Premium subscription plan you can get access to: posting 15 stories per month, unlimited profile views, unlimited reactions, 5 spotlighted posts, the opportunity to see your profile’s guests, and unlimited messages.

With the VIP subscription plan you can get access to: posting 30 stories per month, unlimited profile views, unlimited reactions, 10 spotlighted posts, the opportunity to see your profile’s guests, unlimited messages, and unlimited posting to Mood Feed.

With the VIP subscription plan you can get access to: posting 30 stories per month, unlimited profile views, unlimited reactions, 10 spotlighted posts, the opportunity to see your profile’s guests, unlimited messages, unlimited posting to Mood Feed, and a date with a Rich Boyfriend.

You can purchase a Premium subscription for a specific number of hours. With the Hourly Premium subscription plan you get access to all the Premium functions. This plan is perfect for giving your reach a quick boost!

Spotlight allows you to push your post to the top of the local feed and highlight it so it stands out while it runs. Use it whenever you want - it doesn’t expire.

You can manage your app notifications by tapping the Settings icon in Profile and choosing "Notifications." You can switch on and off notifications for new matches, new messages and news from us.

Ensure that push notifications are enabled in the app’s Settings (Settings > Notifications) and your phone's settings. If the problem persists, contact us at hello@onlyhugs.me.